this post was submitted on 11 Jun 2026
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BMW dealership reinstated the AI offer after hearing from CBC News

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[–] ikidd@lemmy.dbzer0.com 25 points 3 days ago (1 children)

The airline argued before the British Columbia Civil Resolution Tribunal that the chatbot was “a separate legal entity that is responsible for its own actions.”

That had to be a complete hail mary legal tactic, they couldn't have possibly thought that was going to fly. As the article says, even a human employee making a mistake doesn't get them out of liability.

It was worth a shot (from the perspective of an evil, soul-sucking corporation) - had it gone their way, it would have been one hell of a legal precedent.