this post was submitted on 11 Sep 2023
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[–] ImplyingImplications@lemmy.ca 3 points 3 years ago (3 children)

I used to be a funeral director. The majority of outsiders were unaware of pretty much everything we did. Often on purpose because thinking of death is uncomfortable.

The biggest "secret" is probably that the modern funeral was invented by companies the same way diamond engagement rings were. For thousands of years the only people who had public funerals were rich and famous. It was the death of Abraham Lincoln that sparked the funeral industry to sell "famous people funerals at a reasonable price". You too could give your loved one a presidential send off! The funeral industry still plays into this hard, and I've found many people are simply guilt tripped by society to have a public funeral.

[–] LillyPip@lemmy.ca 2 points 3 years ago (1 children)

Not so fun story:

One of my first jobs when I was barely 18 was with one of the big funeral home/cemetery providers in the US. It was positively horrible, and not for the reasons most people think.

As a new hire, you’d start on the cold-calling phone banks, which was bad enough. Nobody wants a cold marketing call from a cemetery. But it got worse from there.

After a month on the phone bank, I’d done well enough to be promoted to field sales, which meant going to the most impoverished areas of town to follow up on the appointments the phone bank had made, basically trying to scare poor elderly people into handing over what little they had to ‘pre-plan’ for their deaths, with the pitch that if they didn’t, their family would suffer.

After a few appointments it was clear I didn’t have the stomach for that, so they moved me to on-site sales, which was somehow worse.

On-site sales included helping to host the Mother’s Day open house at the large main cemetery. They set up a greeting station at the entrance with refreshments and ‘in memorium’ wreaths that could be bought by bereaved family (on that day, mostly children of the deceased, but also mothers who had lost their children, some at a very young age). It sounds like a kind thing to do, because many young mothers/fathers coming to visit were so distraught, they hadn’t stopped for coffee or thought about flowers.

I was not stationed at the welcome station. I was a ‘roamer’, meaning I was one of several staff expected to meander through the graves and check on families graveside – to ask if they needed anything and to upsell them pre-planning packages for themselves or their other children. I am not kidding, we were expected to do that.

I had to be prodded to approach my first mark (a young couple ‘celebrating’ the woman’s first Mother’s Day at the grave of her several months old child, and I couldn’t stomach it. It felt barbaric, to even try to sell someone who could not stop crying at the grave of her young child. I couldn’t do the pitch, obviously, and backed out as soon as possible, then hid by the skips behind the main building until the end of the day when I quit.

I’ve done many jobs in my life, including cleaning bowling alley toilets, but I’ve never been asked to do anything as vile.

I’ll bet everyone in the funeral industry can guess which company I’m talking about.

[–] ImplyingImplications@lemmy.ca 1 points 3 years ago (1 children)

I also had the pleasure of working for Service Corporation International. Thankfully solicitation of funeral services is banned in Ontario, Canada. So no cold calling or bugging people at cemeteries. Their way around it was to hold seminars about Last Wills at places like retirement homes. If someone had a funeral related question the staff would get them to sign a form agreeing to a phone call or visit from a sales person.

The pre-arrangement sales people were all on commission and it made them very pushy. The pitches were so manipulative I couldn't listen to them. Our government is throwing around the idea of banning commissioned sales in funeral services as well because of it. Some other Canadian provinces have already banned it.

[–] LillyPip@lemmy.ca 1 points 3 years ago

Their practices are so scummy, I’m surprised they’re still allowed to operate at all in Canada. Glad they can’t do their worst in Ontario, that’s a small win.

You’re right about their abhorrent manipulation – I still have binders in storage from my sales training; I should dig them up and post some of it. It’s still, 35 years later, the most disgusting emotional manipulation I’ve ever seen. After all these years, it’s only got worse in the US from what I hear.

You were supposed to ask them to relive their most recent familial death experience under the guise of polite conversation, then hone in on whatever detail was the most unpleasant, and hammer home how if they didn’t buy a package, their children would go through worse. Have they considered how much emotional and financial pain they would cause if, god forbid, they died tomorrow? Don’t take time to think about the money you don’t have, because every hour of delay raises the chances your kids will be left with a financial mess when they’re grieving you. You’re basically heartless for doing that to them.

The graveside pitch was even worse. It’s so sad you lost your baby last month, but what if your six-year-old died tomorrow? Are you prepared for that? Like jesus, I can’t imagine the paranoia a grieving family faces after losing one child, constantly afraid for their remaining child. Let’s rub salt in that wound and scare the shit out of them for a few thousand dollars. It should be illegal everywhere.

[–] Dasnap@lemmy.world 1 points 3 years ago* (last edited 3 years ago) (1 children)

Donate my body to the worst medical student in the ~~collage~~ college. I'll definitely be an F level carcass.

[–] medgremlin@lemmy.sdf.org 1 points 3 years ago (1 children)

I did my cadaver dissection last year in medical school, and you'll probably be a better cadaver than you think. The worst one to deal with in the class was in the tank next to ours. The cadaver was 102 years old at time of death without a scrap of fat anywhere. The muscles dried out and fell apart almost immediately on dissection, and started growing mold over the winter break. The lab manager had to keep removing portions of the cadaver to try to limit the spread of the mold until all that group was left with was a head in a bucket of formaldehyde. The head, neck, and brain were the last dissections we did, so it worked out okay-ish, but I will never forget the absurdity of them ending up like a Futurama president.

[–] PaupersSerenade@sh.itjust.works 1 points 3 years ago

That's the beauty of micro-plastics, my corpse will have a great shelf life

[–] Hazdaz@lemmy.world 1 points 3 years ago (2 children)

You didn't talk about how coffins are sold for many thousands of dollars when they are just cheap plywood boxes that shouldn't cost more than a hundred bucks and that serve no purpose other than to decay as quickly as possible.

[–] ImplyingImplications@lemmy.ca 1 points 3 years ago

While I do think expensive caskets are a waste of money, they're actually one of the least marked up products sold at a funeral home! Typically, caskets and urns are sold for twice what they're bought for wholesale. This is mostly because anyone can sell caskets and urns so they can't have ridiculous markups or people will go elsewhere for them. Urns for example are almost always bought off Amazon instead of at a funeral home.

The products with the highest markups were insurance based. Estate Fraud insurance (if someone steals the dead person's identity, the insurance company will pay any costs involved in correcting it) and Travel insurance (if you die on vacation, the insurance company will pay any costs involved in bringing the body home). Both of these insurance policies had real costs of about $10 or $20. They're often sold for $300 to $500.

[–] RaoulDook@lemmy.world 1 points 3 years ago

That's what keeps the hit show "Coffin Flop" on the air, as long as CornCob TV is able to broadcast. Just clip after clip of naked dead bodies busting out of shit wood and hitting pavement.

[–] Muffi@programming.dev 2 points 3 years ago

Software Engineering. Most software is basically just houses of cards, developed quickly and not maintained properly (to save money ofc). We will see some serious software collapses within our lifetime.

[–] BilboBargains@lemmy.world 1 points 3 years ago

Cars produce more harmful airbourne pollutants from their brakes than they do from the tailpipe. Copper is being phased out and the ultimate goal is to abandon friction braking entirely in favour of electrical regeneration.

Supermarket employee here. We have a "fresh" fish counter selling stuff like whole mackerels and raw salmon fillets and the like.

Each and every one of these has been frozen at least once - this is a mandatory health hazard prevention thing (to kill off parasites etc) and also basically the only food-safe way to transport them in great quantities over long distances without them going bad. They get delivered frozen solid, get thawed behind the scenes and then put on display / on ice for customers to buy. And then they're lying there all day long until someone happens to buy some .... people still treat the pre-packaged fish from the frozen foods aisle as a second choice, even tho those have NOT been lying around half-thawed in the open air for 10 hours straight.

Long story short, "fresh" fish from the counter is less fresh than the frozen stuff, despite customers commonly believing it to be the other way around.

[–] ccunix@lemmy.world 1 points 3 years ago

Sysadmins have no idea what they are doing, we're just one step ahead of the rest of you at googling stuff.

[–] SgtSilverLining@lemmy.blahaj.zone 1 points 3 years ago* (last edited 3 years ago)

Accounting is a goddamn mess. There's lots of mistakes in accounting, finance, banking, etc but we're supposed to act to outsiders like they never happen. Publicly traded companies (US) get audited every year, but no audit company would give a paying customer a failing grade. New grads are funneled into working for public firms - the 10 or so companies that cater to the world's audit, tax, and consulting needs. They're supposed to teach discipline, but in reality they only teach you security theater. You're worked to the bone until you either burn out or agree to perpetuate the system to keep your job.

And the only reason it continues to work is society's social contract agreeing that it has to work because we don't have any other options. All it takes is the rumors that the idea is failing - like in the silicon valley bank run - and we're all out of luck. With the speed of information these days all it takes is a few minutes for a situation to spiral out of control. It's bonkers.

I got into accounting because I enjoyed bookkeeping in high school. Now that I'm in it I refuse to work for anything larger than a mid sized, non public company.

[–] solstice@lemmy.world 1 points 3 years ago

The USA is run by unpaid 22 year old interns being supervised by underpaid 24 year olds.

Old people in charge are definitely a problem (McConnell, Feinstein etc) but the people in their offices doing all the heavy lifting are basically children.

[–] Art3sian@lemmy.world 0 points 3 years ago* (last edited 3 years ago) (1 children)

I’ve worked with massive customer databases of over a million people multiple times in jobs I’ve had. And while each company has spent tens-of-thousands of dollars in cyber security to protect that data from outside hackers, none have given any fucks at all about who accessed it internally or what they do with it.

I’ve literally exported the entire customer database in two different jobs, dropped the CSV into my personal Google Drive (from my work computer), and worked entire databases at home.

No one has ever known I’ve done it, cared, or checked if I have any customer personal data when I quit.

[–] SupraMario@lemmy.world 0 points 3 years ago (1 children)

Sounds like they didn't spend any money on Cyber security's team to properly implement it then....data exfil %100 would have been picked up by any real DLP solution and even barebones heuristics based EDR would have thrown a red flag as well.

[–] Art3sian@lemmy.world -1 points 3 years ago (1 children)

Haha, please. You’re talking about machine learning when the best any business is using is antivirus. You forget, Boomers are still running big business and IT departments are running security.

It’s perfect world vs. real world my dude, and real world puts out tender for the cheapest solution.

[–] SupraMario@lemmy.world 1 points 3 years ago

It sounds like you've been working for Mom and pop shops then, and they're not having audits done. Companies with millions of customers will usually either have in house secops or an mssp handle everything. Point being is, without audits then insurance usually will not be approved for PII loss or they flat out will not work with the company at all. It even more so with HIPAA laws.

[–] slazer2au@lemmy.world 0 points 3 years ago (1 children)

The SLA on any product is not a guarantee the platform will be fixed in that timeframe. At best it is wishful thinking.

[–] Glowstick@lemmy.world 0 points 3 years ago (1 children)
[–] CatZoomies@lemmy.world 1 points 3 years ago* (last edited 5 months ago)

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[–] Subverb@lemmy.world -1 points 3 years ago

Oil and gas workers are normal people with children and dogs that care about the environment and they do a pretty good job on average of protecting the it. But accidents do happen in the industry, and when they do, it's sometimes not a simple "cleanup on aisle six" scenario. I've seen grown men on their hands and knees mopping up drops of oil in a cow pasture more than once.

[–] andros_rex@lemmy.world -1 points 3 years ago

Teacher - school districts are so afraid of getting sued that unless a kid is physically assaulting another student we have absolutely nothing we can do about it (even then, no guarantees). If your kid goes to a public school, all of your kids classes have one or two students that are allowed to do essentially whatever they want with no consequences.

Cell phone addiction is also huge. A lot of the “learning loss” being blamed on Covid is in part just the fact that students spend class watching TikTok’s or bullying each other in group chats. Don’t fucking text your kid during class. Vaping is as predominant as smoking was in the 80s.