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As long as the end user is abiding by the licensing terms it shouldn't be an expectation that any additional support is coming from anywhere. This is the nature of foss. The contributors should know this.
Licensing terms only govern the legal aspects, not social and moral aspects.
Of course, but as we know there is no universal agreements for either. The expectations are ill placed.
We don't need the madman who thinks suffering is good to change their mind for sensible people to act, as medicine doesn't need the madman who thinks always throwing up is healthy. We place expectations on others everyday: like when we walk past a stranger. Perfect agreement is not needed to have expectations, or demand better from those who benefit from others.
Then use a noncommercial licence.