this post was submitted on 14 May 2026
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Oh man! Motorola did it to me!
I purchased their overpriced phone, they said delivery today. I ordered covers from Amazon. But then I check the website by using the confirm link from my email and it says something like preparing to ship expected may 15 which is today. WTF!
I then check my checking account and no surprise there's a charge! They took my money but did not ship me my phone. Then I check the rando phone number that interrupted me during my meeting.... Motorola services we need to confirm some items!!!!!! WTF!
Let me explain how this is going to go down on Monday. I will call their phone. If they put me on hold I will hang up, call visa and cancel my purchase. Then I'll call back and wait for their shit show about confirming whatever the fuck they want to confirm. Once they confirm what they wanted to confirm, I will explain to them how transactions work. You got a phone, I give you money, you send my phone. You don't receive an order, charge the account and then not send the product.
There's nothing to confirm. I entered my address, Picked the products I wanted and entered my payment information and agreed to checkout. Confirm what?
Amazon never calls to confirm anything.
I'm pretty close to just outright canceling the order right now. Like if someone makes a big notice I might just go off and call visa or MasterCard or whatever and let them know that I never got my product but they just charged my account.
So far, a bad experience.