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Tailscale, headscale, or something along those lines may help optimize the route but as others have said to resolve this is an actual fashion you'd need a cdn which requires significant geo-redundant hardware which comes at a pretty significant cost. That being said I think your friend has a good shot if you implement the former.
I was trying to stream my Jellyfin server on vacation..Over Tailnet I couldn't reliably stream anything. Over VPN it was as good as local. I can't believe it's just a routing issue but I wasn't proxied so it should have been the same. So a VPN for one user might fix the issue. The headaches of segmenting the network on that VPN are another problem even if the hardware/router is capable but doable.
Is it possible you misconfigured your tailnet and instead of using a direct connection to your local subnet router you were using an ethereal port via a DERP relay? You can read into it more on tailscales documentation, but essentially you need to leave UPD inbound port 41641 open to your subnet router inbound from WAN.
I checked for relay. I recall it's pretty easy to see on the desktop icon. I'll have to try again next time I'm away to see.
I don't know if it's on the icon, I believe you have to use the cli "tailscale status" to view your tailnet nodes connection types