this post was submitted on 29 Dec 2025
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Jellyfin: The Free Software Media System

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submitted 3 months ago* (last edited 3 months ago) by Pacrat173@lemmy.ml to c/jellyfin@lemmy.ml
 

So I finally have my server up and running but I still need a hand.

I cannot access my media library on my internal storage or my 4tb sega gate portable drive I am using. What is the fix for this? Thanks

The issue is resolved I managed to fix it thanks for the help everyone!

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[–] AverageGoob@lemmy.world 0 points 3 months ago (1 children)

Can you browse to the files via the mount point? Is the external drive listed at all?

From there you want to make sure you have the location listed as the library location in jellyfin. Then make sure the naming/file structure is correct according to the jellyfin documentation.

[–] Pacrat173@lemmy.ml 0 points 3 months ago (1 children)

It’s not listed on Jellyfin but on the pc itself I can access it

[–] AverageGoob@lemmy.world 0 points 3 months ago (1 children)

Did you create a library in jellyfin?

[–] Pacrat173@lemmy.ml 0 points 3 months ago (1 children)

That’s what I’m trying to do the files I want to add to the library are on the drive which I can’t see on Jellyfin

[–] AverageGoob@lemmy.world 0 points 3 months ago (1 children)

So when you go to create the library in jellyfin you don't see the external drive but see your other drives as options?

[–] Pacrat173@lemmy.ml 0 points 3 months ago* (last edited 3 months ago) (1 children)

I only see the internal storage

[–] AverageGoob@lemmy.world 0 points 3 months ago (1 children)

Does the user running the jellyfin service have permissions to read the folder/files? You aren't running jellyfin in docker by chance, right?

[–] Pacrat173@lemmy.ml 0 points 3 months ago (1 children)

Tried the docker method earlier and had no luck I downloaded and am running it straight off the terminal

[–] richardwonka@mas.to 0 points 3 months ago

@Pacrat173 can you define “no luck”?

Your problem may not be related to docker or the way you run Jellyfin