this post was submitted on 08 Jun 2025
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Every month l download my income expense statement from my wallet app, which l read using my Google Drive PDF Viewer. However, this time no matter which PDF Viewer l use, the result is the same : the file is corrupted or in an unsuitable format.

Can anyone please help me fix this problem ?

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[–] Docker@lemmy.world 0 points 1 year ago (1 children)

The app is called MobiKwik, and it's linked to the device as it works with the sim card connection. Trying out a new device would mean taking out the sim card, which is not easy.

[–] solrize@lemmy.ml 0 points 1 year ago (1 children)

Are you saying you are able to download a pdf but it is somehow malformed? Did you try converting it to ps (PostScript) and were you able to get anything at all?

[–] Docker@lemmy.world 0 points 1 year ago (1 children)

It's untraceable after downloading.... That's causing all the problem.......

[–] solrize@lemmy.ml 0 points 1 year ago

What do you mean by untraceable? If I remember you got some kind of file but it didn't work, right?