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[–] fossilesque@mander.xyz 0 points 1 year ago (11 children)

I don't know how you can work for these companies and sleep at night, especially at the executive levels. Utter psychopathy.

[–] TrickDacy@lemmy.world 0 points 1 year ago

I wonder that a lot

[–] Skullgrid@lemmy.world 0 points 1 year ago (1 children)

One of them is taking a dirt nap

[–] Diplomjodler3@lemmy.world 0 points 1 year ago (1 children)
[–] Mihies@programming.dev 0 points 1 year ago (1 children)
[–] fossilesque@mander.xyz 0 points 1 year ago

Sorry, we can only afford another layoff.

[–] Asafum@feddit.nl 0 points 1 year ago (1 children)

I imagine it's something like this that helps:

:(

[–] Grunt4019@lemm.ee 0 points 1 year ago (2 children)

Even with the amount of money they earn I don’t think I’d be able to sleep at night anyway.

[–] kozy138@lemm.ee 0 points 1 year ago

They have pills and alcohol for that. Or they don't actually sleep and are on a coke binge instead.

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[–] Kichae@lemmy.ca 0 points 1 year ago (1 children)

You answer your own question.

[–] fossilesque@mander.xyz 0 points 1 year ago* (last edited 1 year ago) (1 children)

I don't know man, I ended a friendship with someone when I realised they couldn't figure out that the insurance company they worked for was abusive to them and everyone else. I realised we lived in completely different realities and it was affecting my mood too. It's also what made me realise that marketing should be borderline illegal. These companies are so utterly toxic to their own employees I don't know why there haven't been more Luigis from the inside.

Healthcare is the number one reason I won't return. It is also the reason America will continue to crumble. If you nationalise healthcare, you have to regulate business to not burden the healthcare system and this affects all sectors. America loves bombing brown people more than it loves it's own children. Despicable.

[–] Nougat@fedia.io 0 points 1 year ago

America occasionally bombs its own brown children. See: Philly

[–] CosmicTurtle0@lemmy.dbzer0.com 0 points 1 year ago (5 children)

I was listening to the Acquired episode on Epic and they touch on the severe cost overruns in our healthcare system. They make a point to share that hospitals aren't the ones making a killing. It's insurance companies.

They make a compelling argument that if you add up the total that you pay to insurance, taking into account what your employer pays, there's no way you get that much value out of your health insurance annually.

[–] fossilesque@mander.xyz 0 points 1 year ago

It's a metaphorical gun to the head. It's not designed to help. The purpose of the system is what it does.

[–] spooky2092@lemmy.blahaj.zone 0 points 1 year ago (1 children)

Oh man, epic is such complicated garbage that even with a company brought in to set it up, the center I worked at during the rollout was a fucking mess. I left 14-18 months after initial deployment and they were still ironing bugs out, and I heard they rolled back within a year or so of leaving. Also, it's almost hilarious how often I hear nurses bitching about using epic just when I have to go in for anything, and none of them are related to the place I worked.

[–] Elextra@literature.cafe 0 points 1 year ago (1 children)

I respectfully disagree after you try other EHRs like Cerner lol

I also haven't heard complaints about Epic with bugs at least in my org. They are pretty user friendly especially when we have some staff that can barely type. The only complaint was documentation. Nursing documentation was tedious with like over 250 options for "adult assessment" but they've slimed it down to like 50 earlier this year for my healthcare system. Lastly, I think things work better the more money hospitals put in the EHR. I was per diem for another healthcare system. It was pretty cool how many other features they had than ours.

[–] spooky2092@lemmy.blahaj.zone 0 points 1 year ago (2 children)

Must just be one of those "yeah my product is awful but have you seen the other guy?" sort of situations. I never had to use the EMR directly outside of troubleshooting, but both epic and the previous EMR were pretty garbage so I don't really have a good baseline to go off of.

[–] WFloyd@lemmy.world 0 points 1 year ago

yeah my product is awful but have you seen the other guy

Yeah, it's this. I worked at Epic somewhat recently, and I've since worked with former Cerner/Oracle folks too. To Epic's credit, they've never been acquired, and are better for it.

There's a lot of vocational awe across the board, people genuinely trying their best to make the product good. But healthcare is inherently complicated, because people are complicated. Each individual health system needs it customized to their specific needs, and over time this can get hairy to support. Add on to that that regulations and guidelines literally change every year, and it can become really hard to make headway on more meaningful changes when you're just trying to stay compliant.

This leads to burnout on the software support side, Epic churns through new hires like crazy - average tenure has been way down since COVID-19 (you can Google their response to that), so it's a revolving door of 21-25 year olds keeping that ship afloat.

Also, yes, insurance companies are the ones making the big money, by a mile.

[–] CosmicTurtle0@lemmy.dbzer0.com 0 points 1 year ago (1 children)

The Acquired episode made it clear that the customer isn't the people who use the software. Their customer is the CEO and the CIOs of hospital systems.

[–] spooky2092@lemmy.blahaj.zone 0 points 1 year ago

That would explain a lot. I'm pretty sure the CEO/CFO (can't remember which) got let go for embezzlement or something a year or so after I was gone.

[–] catloaf@lemm.ee 0 points 1 year ago (2 children)

The costs are inflated for sure, but compared to to cost of paying for cancer treatment entirely out of pocket, it's still cheaper. That's the whole point of insurance, to cover the event of a catastrophic cost.

I'm not as sure about that. If you paid your premiums, etc. into a low yield savings account, especially when you start when you're young, I think the value proposition would be more than insurance where you have no way to control payment decisions.

Please do not read this as me saying don't get insurance. Read it as our insurance is failing to provide the value that we pay into it and need something better.

The Acquired episode goes into detail how we ended up with a private payer system and it's so infuriating. Our health system was being set up around the same time as the UKs and they show how different incentives lead to where we are.

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[–] driving_crooner@lemmy.eco.br 0 points 1 year ago (1 children)

Abstraction. They don't even see individual numbers of denied claims, they see a percentage, a percentage of chance and other KPI. For they, there's no people being affected by the denials, only indicators.

[–] fossilesque@mander.xyz 0 points 1 year ago

They behave like warlords.

[–] pulido@lemmings.world 0 points 1 year ago

Literally nobody in their social circles holds them accountable for what they're a part of.

It's like ignoring you're friends are part of the Nazi Regime because they're "just doing it for the money."

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[–] saltesc@lemmy.world 0 points 1 year ago* (last edited 1 year ago) (1 children)

Another manslaughter for a US health insurance scheme's tally.

[–] Diplomjodler3@lemmy.world 0 points 1 year ago

Always remember: it's only terrorism if poor people do it.

[–] etchinghillside@reddthat.com 0 points 1 year ago (1 children)

I wonder if they’ve appointed a new CEO yet.

[–] HikingVet@lemmy.ca 0 points 1 year ago

They appointed a new one (a Tim Noel) back in late January.

[–] pelley@lemmy.world 0 points 1 year ago (2 children)

I assume the DOJ will pursue the death penalty for the claims adjuster.

[–] henfredemars@infosec.pub 0 points 1 year ago

No, the judge just gets another Caribbean vacation.

[–] frezik@midwest.social 0 points 1 year ago (1 children)

Don't kill people with guns. Kill people with paperwork. Most effective serial murder in the world. We know their motives, MO, and exactly where they live, but nobody will prosecute them.

[–] jjjalljs@ttrpg.network 0 points 1 year ago (2 children)

I'm told the best way to kill someone and get away with it is to hit them with your car. Not, like, drive into a crowd of people, but like nail them when they're crossing the street or walking near the side of the road. Especially if they're walking or on a bike. You can just say you didn't see them or whatever, and our car-focused culture will be like "yeah ok that happens."

So hypothetically if any healthcare CEOs are out jogging in their suburbs, someone could run them over and maybe not even be charged with a crime.

[–] frezik@midwest.social 0 points 1 year ago (1 children)

Might be right, but remember that the families of healthcare CEOs can find a good lawyer to sue your ass for wrongful death.

[–] jjjalljs@ttrpg.network 0 points 1 year ago* (last edited 1 year ago) (1 children)

Probably better than getting the death penalty for allegedly shooting the CEO dead, but yeah there's no risk-free way of getting rid of the the worst sorts of people.

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[–] meliante@lemm.ee 0 points 1 year ago
[–] RVGamer06@sh.itjust.works 0 points 1 year ago* (last edited 1 year ago) (7 children)

One Luigi wasn't enough, i see.

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[–] Elextra@literature.cafe 0 points 1 year ago

"‘You have not tried all lower levels of care available in your area. You can learn to control your behaviors and stay at home. You can learn coping skills in your home. Your family can support you as you get treatment.’”

100% I believe they sent this to family... If addictions were so easy to manage we wouldn't have all these addiction programs

[–] SARGE@startrek.website 0 points 1 year ago
[–] pulido@lemmings.world 0 points 1 year ago

Another death their CEO is responsible for.

[–] aramova@infosec.pub 0 points 1 year ago

It's what Healthcare CEOs call Durable Savings.

The family premiums won't go down with one less child, but costs are saved.

Win-win for shareholders!

[–] SoftestSapphic@lemmy.world 0 points 1 year ago

Will the oligarchs seek the death penalty for this company killing a civilian child?

No

But they'll seek the death penalty for a civilian killing one of them.

[–] stinky@redlemmy.com 0 points 1 year ago (1 children)

Following the killing of Brian Thompson, Tim Noel replaced him as the CEO of UnitedHealthcare. Noel had previously served as the CEO of UnitedHealthcare's Medicare & Retirement unit. The announcement came after Thompson was fatally shot in December.

[–] stinky@redlemmy.com 0 points 1 year ago (1 children)

Who's Tim Noel? The new CEO of UnitedHealthcare.

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[–] Wilco@lemm.ee 0 points 1 year ago (7 children)

Oligarchs vs their Consumers. Both now killing each other openly. The opening of true class warfare.

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