this post was submitted on 11 Jun 2026
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[–] heatermcteets@lemmy.world 47 points 4 months ago* (last edited 4 months ago) (22 children)

Just had a similar thing happen to me. Bought some WD reds. Two drives were DOA. Since no drives were available to replace them, I could return for a refund. Then had to buy drives when they were in stock again at double the price.

[–] Sprocketfree@sh.itjust.works 10 points 4 months ago (2 children)

I think doa refund is kind of fair. Should compensate you a little for wasting your time but you're made whole. RMA though feels like they should replace.

[–] heatermcteets@lemmy.world 2 points 4 months ago

Yeah for sure. Didn’t lose any money. Just a bit frustrating that I didn’t have the option to leave an RMA open and replace the DOA drives when there was stock. It was either refund or store credit.

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