Having someone to complain to/point fingers at/sue is incredibly important in the business world, and a big part of why M$ is so big.
In fact, just having support is a big thing. Look at how shitty M$ support is. Or Cisco, for that matter.
Not to mention a steady, predictable, accountable release cadence.
If you want that, in the Linux world, it's basically Ubuntu/Canonical, RedHat/IBM, or Oracle/Oracle.
I'd call Canonical the lessest of 3 evils here...
Nah, Windows XP and 7 get a pass. These were solid consumer OS's.
You go back 30 years and you're at Windows 95 (holy shit) and the beginning of massive home PC adoption.
I don't feel they got hostile towards users until probably midway through Windows 10 lifecycle. The first half wasn't that bad, aside from changing up 20+ years of muscle-memory....but Gnome did that, too.